Safety Tips

Communications Safety Tips

In order to protect our users confidentiality, we recommend you rely on the internal messaging system to communicate with other members. This allows you to keep your personal email address confidential.

Avoiding Scams

Care providers should be extra cautious if they receive messages offering employment and advance payment by check without an interview with the family or even a phone call. This is a common internet job scam, which occasionally targets sites offering babysitters, nannies, and other care providers. Care providers should also be careful if the care seeker urges them to use their personal email or contact them only at their personal email address instead of using the internal communications system. 

We have put together a list of tips to help you avoid such job scams:

  • Never accept payment from a care seeker without having first met and interviewed with the person.
  • Never give out your social security number, credit card or bank account information to a care seeker. ( may requests your SSN in order to run a background check but we do NOT store your SSN in our system once the check is complete.)
  • Never accept payment by check for an amount which is greater that what you agreed upon. Never wire money back to someone who pays you by check.
  • To protect your privacy, use the internal messaging service to communicate with care seekers, rather than giving out your personal email address.
  • If an offer sounds too good to be true, it usually is.

Please do not hesitate to contact us with any questions or concerns, or with reports of any suspicious activity within our community. You can also find out more about internet job scams at


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